Advanced Accident Investigation and Reporting

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Course Overview

In spite of all our best efforts, accidents and incidents occasionally occur. These unplanned or undesired events can adversely affect a company’s work operations and may include work-related injuries, occupational illnesses, property damage, spills and fires. Critically, all incidents should therefore be thoroughly investigated demonstrating a proven company-wide process of efficiency and effectiveness linked to the Safety Management System (SMS). The more serious the incident the more extensive the investigation.

Learning Objectives

1

Learners will be able to develop the knowledge and skills required to investigate all adverse events

2

Learners will be able to identify and understand the causes of accidents and ill-health

3

Learners will understand the elements that combine to form an accident

4

Learners will be able to develop confidence & professionalism in investigating, interviewing & reporting

5

Learners will be able to ensure all employees & contractors are aware of the SMS and ‘Safety Culture’

Course Outline

Incident and Accident Theories

  • Incident & Accident Analysis Overview, exploring Accident Theory
  • Identify Accident and Incident Causation Factors
  • What are the necessary conditions for an accident to happen?
  • Unsafe Acts vs. Unsafe Conditions: Avoiding the “Blame Game”
  • Role of the HSE Team Leader and A Trained and Prepared Workforce During an Investigation
  • Links between Risk Assessment and Incident Investigation
  • Factors that contribute towards establishing a good safety culture?
  • Case Studies – organisations who survived and those who failed

Investigation Methodology

  • Six-Step Accident Investigation Process
  • Scene Protection and Examination – Who should be involved at this stage?
  • Listen and Learn, and Learn to Look and Listen More
  • The Importance of Note Taking vs. Reliance on Memory
  • Scene Photographs (+video) and Sketching – equipment required
  • Case Studies

Root Cause Analysis

  • What is the “Root Cause” and Why is it important?
  • Basic vs. Root Cause: Getting from “effect” to “cause”
  • What questions to ask to confirm “Root Cause”?
  • From Root Cause to Prevention
  • Consider the Human Error Issues
  • Help to Establish and Maintain Regulatory Due Diligence
  • The Role of Policies, Equipment and Training on Accident Prevention
  • Case Studies

Interviewing Techniques, Facts, Evidence & Witness Statements

  • Purpose and Preparation for the Interview
  • Who Conducts the Interview?
  • Where to Conduct an Interview?
  • Building Rapport with the Witness
  • Obtaining Witness Statements
  • Forms and Format
  • Inculpatory and Exculpatory Statements
  • Group Exercise (Obtaining Statements)

Report Writing & Practical Exercises

  • Forms, Format and Structure
  • Effective Writing Skills – simple, self-explanatory and straightforward
  •  Writing the Report – the aim is to persuade and seek action
  •  Help to Prevent Recurrence – cost savings (human and financial)
  • Class exercise – Accident Investigation based on case study·
  • Class exercise – Produce the outline of a suitable report from the above

Who Should Attend?

This highly practical and interactive course has been specifically designed for:

  • HSE Officers
  • Supervisors
  • Inspectors
  • Advisors
  • Auditors
  • Team Leaders / Managers

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Contact us for a quote or in case of any urgent queries please send us an email on: info@orientmct.com
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