Business Process Design for Strategic Management
The process by which an individual determines direction, influences a group, and directs the group toward a specific goal or mission.
Strategic management provides overall direction by developing plans and policies designed to achieve objectives and then allocating resources to implement the plans. Ultimately, strategic management is for organisations to gain a competitive edge over their competitors. Unplanned events happen in all businesses – from communication breakdowns and the rise and fall of costs to tighter turnaround times and employee disengagement.
This program aims to teach you how to implement continuous improvement strategies into your organization’s work design, as well as change the way you think about your own work and role as a leader within a particular area of improvement. You’ll develop an understanding of how to go about implementing improvement strategies; why improvement strategies usually fail; the psychological reasons behind learning, change, and motivation; principles of good work design; and how to go about problem-solving effectively.