Civility in the Workplace
(BSD338)
Business Management
The process by which an individual determines direction, influences a group, and directs the group toward a specific goal or mission.
The process by which an individual determines direction, influences a group, and directs the group toward a specific goal or mission.
Workplace stress doesn’t only arise from loads of work and tight deadlines. It can happen when you are being treated rudely or insensitively by a coworker or manager. This can involve a number of things including being sent demeaning notes, being yelled at, being called names or having your expertise questioned. This is incivility in the workplace. So, what is civility in the workplace?
Civility, generally, is about how we relate to others. Civil behaviors play an important role in building relationships. Civility in the workplace involves courtesy, politeness, consideration and respect.
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