Customer Experience
(BSD323)
Business Management
The process by which an individual determines direction, influences a group, and directs the group toward a specific goal or mission.
OrientMCT
Customer Experience
You will know how to define a brand purpose that will align your organisation and provide the context for your customer experience initiative. You will be able to design a distinctive experience that will differentiate your brand.
You will be able to map the employee journey, create a culture that supports your customer experience and know-how to recruit and train people that fit your brand DNA.
Get In Touch!
Contact us for a quote or in case of any urgent queries please send us an email on: info@orientmct.com
we will get back to you right away!