Incident Investigation & Root Cause Analysis Training

• Accreditation: This course is accredited by a recognized international body in Health, Safety, and Environmental (HSE) and Business Continuity Management (BCM).
• Certification: Upon successful completion of the course, participants will receive a certificate in Expert Level Emergency Management, recognized globally.

This course provides participants with the knowledge and skills needed to conduct effective incident investigations and perform root cause analyses. The course emphasizes identifying underlying causes of incidents and preventing future occurrences.

• Format: Combination of lectures, case studies, group discussions, and hands-on exercises.
• Materials Provided: Course manual, investigation templates, case studies, and certificate of completion.
• Language: English (or specify if other languages are available)
• Pre-requisites: Basic understanding of workplace safety and incident reporting.
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• Safety professionals, managers, supervisors, team leaders, and any personnel involved in incident investigations or safety management.

• Assessment: Participants will be assessed through a combination of quizzes, practical exercises, and a final project or case study.
• Activities: Group discussions, role-playing, root cause analysis exercises, and case study evaluations.
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• Understand the principles of incident investigation and root cause analysis.
• Develop skills to identify and document the sequence of events leading to an incident.
• Learn to apply various tools and techniques for root cause analysis.
• Gain proficiency in developing and implementing corrective and preventive actions.
• Enhance reporting and communication skills for incident investigations.
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Day 1: Introduction to Incident Investigation

• Module 1: Introduction to Incident Investigation
  • Definition and importance of incident investigation.
  • Legal and regulatory requirements.
  • Overview of investigation processes and methodologies.
• Module 2: Preparing for the Investigation
  • Incident notification and initial response.
  • Assembling the investigation team.
  • Securing the incident scene.
• Module 3: Data Collection and Analysis
  • Interviewing techniques for witnesses and involved parties.
  • Gathering physical evidence and documentation.
  • Timeline development and sequence of events.

Day 2: Root Cause Analysis Techniques

• Module 4: Introduction to Root Cause Analysis (RCA)
  • Definitions and types of causes (direct, contributing, root causes).
  • Importance of identifying root causes.
• Module 5: RCA Tools and Techniques
  • Fishbone (Ishikawa) diagrams.
  • 5 Whys technique.
  • Fault tree analysis.
  • Barrier analysis.
• Module 6: Practical Application of RCA
  • Case study exercises on RCA.
  • Group discussions on identified root causes.

Day 3: Developing Corrective and Preventive Actions

• Module 7: Developing Corrective Actions
  • Identifying and prioritizing corrective actions.
  • Developing action plans.
  • Implementation strategies.
• Module 8: Preventive Actions and Continuous Improvement
  • Establishing preventive measures to avoid recurrence.
  • Monitoring and reviewing effectiveness.
• Module 9: Reporting and Follow-up
  • Writing investigation reports.
  • Communicating findings and recommendations.
  • Follow-up procedures to ensure closure.

Final Assessment

• Practical Exercise: Conduct a mock incident investigation and root cause analysis.
• Project Presentation: Present findings and recommended actions.

Conclusion and Certification

• Review of key concepts.
• Q&A session.
• Issuance of certificates