OrientMCT

Interpersonal Skills for Drivers

(BSD301)
Business Management

 The process by which an individual determines direction, influences a group, and directs the group toward a specific goal or mission. 

OrientMCT
Interpersonal Skills for Drivers

Drivers and delivery teams play a key role in providing both an internal and external service to the organization’s customers and staff. Emphasis is placed on the important requirements of this position coupled with having the right attitude and projecting a positive image. 

Dealing with customers appropriately, principles of time, problem solving and taking initiative all form part of this very practical training session

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