ISO 21401 Tourism and related services

ISO 21401 is an international standard that defines the requirements for a Sustainability Management System (SMS) for accommodation establishments within the tourism sector. It provides a structured framework for integrating sustainable practices into daily operations, promoting responsible tourism, and contributing to the long-term well-being of destinations.

1. Sustainable Tourism Leadership:

• Position your accommodation establishment as a leader in sustainable tourism practices, contributing to the global movement for responsible and ethical travel.

2. Customer Trust and Loyalty:

• Gain the trust of environmentally and socially conscious travelers. ISO 21401 certification signals your commitment to sustainability, fostering customer loyalty and positive reviews.

3. Operational Efficiency and Cost Savings:

• Implementing sustainable practices not only benefits the environment but also leads to operational efficiency, reducing resource consumption and operational costs.

• Hotels and Resorts: From luxurious resorts to boutique hotels, ISO 21401 is applicable to all types of accommodation establishments.

• Bed and Breakfasts: Small-scale establishments can leverage ISO 21401 to showcase their commitment to sustainability.

• Vacation Rentals: Whether it’s a beachfront property or a cozy cabin, ISO 21401 enhances the sustainability of vacation rentals.

1. Resource Efficiency:

• Optimize resource usage, including water and energy, contributing to a reduced environmental footprint.

2. Community Engagement:

• Foster positive relationships with local communities by supporting local businesses, respecting cultural heritage, and contributing to community well-being.

3. Guest Satisfaction:

• Meet the expectations of modern travelers who seek accommodation aligned with their values, leading to increased guest satisfaction.

1. Market Differentiation:

• Stand out in a competitive market by proudly displaying ISO 21401 certification, attracting environmentally conscious travelers.

2. Operational Excellence:

• Achieve operational excellence through sustainable practices, leading to cost savings and improved efficiency.

3. Positive Reputation:

• Enhance your establishment’s reputation by aligning with global sustainability standards, appealing to a growing segment of responsible travelers.