Overcoming Sales Objections
(BSD390)
Business Management
The process by which an individual determines direction, influences a group, and directs the group toward a specific goal or mission.
OrientMCT
Overcoming Sales Objections
We’ll cover specific sales objections in a minute, but there’s a process for overcoming objections in general. Practice it so that, even if you’re caught off-guard, you’ll have a better chance at overcoming the sales objection – no matter what it is.
Listen
Understand
Respond
Confirm
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