Certified Customer Service Professional

Business Management

 The process by which an individual determines direction, influences a group, and directs the group toward a specific goal or mission. 

Certified Customer Service Professional

In today’s highly competitive business environment, managing customer relationships and effectively interacting with your customers are critical to an organization’s success. By enhancing the customer experience, organizations can develop a strong relationship between the customer and the organization. 

certified customer service

If sustained over time, organizations can strengthen their competitive position and as a result increase its profitability.

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7th Floor - Al Otaiba Tower