Competency Framework Design and Implementation

The company’s success is affected by numerous criteria, but one of the most crucial ones is the right talents with the right competencies.  Competencies are the integrated knowledge, skills, judgment, and attributes that people need to perform a specific job effectively. By defining a set of competencies for each role in your business, you can communicate to your employees which behaviors the organization values and needs to achieve its objectives.

The question is: how do you define these sets of skills, behaviors, and attitudes that employees need in order to perform their roles effectively? How do you know they’re qualified enough for the job? In other words, how do you know what to measure?