Conflict Resolution

(BSD438)

Business Management

The process by which an individual determines direction, influences a group, and directs the group toward a specific goal or mission.

OrientMCT
Conflict Resolution

Whether you’re looking to resolve personal conflicts or workplace disputes, this course will give you the skills and knowledge you need to find a resolution. You’ll learn about different conflict resolution styles and strategies, as well as how to effectively communicate with the other party. With this course, you’ll be equipped to handle any conflict that comes your way.