Customer Service Excellence for Industrial Sales Business
(BSD321)
Business Management
The process by which an individual determines direction, influences a group, and directs the group toward a specific goal or mission.
OrientMCT
Customer Service Excellence for Industrial Sales Business
Our Customer Service Excellence training course is designed exclusively for frontline employees in Contact Centres & face to face environments. Because while it’s easy to pass off great customer service skills as ‘common sense’ – Customer Service professionals know there is an art & science to having great customer conversations.
And there’s a reason this program and variations of it have been our single most popular frontline training course for 20 years around the world used in hundreds of organisations striving for premium customer excellence – from leading hotels, government agencies, utilities, telcos, retailers, insurance companies, banks and lots more.
Get In Touch!
Contact us for a quote or in case of any urgent queries please send us an email on: info@orientmct.com
we will get back to you right away!