OrientMCT

Customer Service

(BSD295)
Business Management

 The process by which an individual determines direction, influences a group, and directs the group toward a specific goal or mission. 

OrientMCT
Customer Service

 Each and every one of us serves customers, whether we realize it or not. Maybe you’re on the frontlines of a company, serving the people who buy your products. Perhaps you’re an accountant, serving the employees by producing their pay checks and keeping the company running. Or maybe you’re a company owner, serving your staff and your customers. 

Research has consistently demonstrated that when clear goals are associated with learning, the learning occurs more easily and rapidly. With that in mind, let’s review our goals for today.  This workshop will look at all types of customers and how we can serve them better and improve ourselves in the process.  

Get In Touch!

Contact us for a quote or in case of any urgent queries please send us an email on: info@orientmct.com
we will get back to you right away!